RETURN/PRIVACY POLICY

Lauer Custom Weaponry Refund Policy

For DuraCoat Products:  To be eligible for a full refund, product must be returned within 90 days of order in its original packaging.  A 25% restocking fee will be applied to any opened product or product returned after 90 days.  No returns will be accepted after 6 months.   All shipping charges are non-refundable.   Include a copy of the original order and an explanation for return.  Make sure to include a telephone number in case we have any questions.  DuraCoat Products must be shipped via ground or surface mail only.  Do not return via air services including Priority Mail.

For Non-DuraCoat Products:  All items must be returned within 30 days of ordering.  A 25% restocking fee will apply to items not returned in its original unopened packaging.  Shipping charges are non-refundable.  Include a copy of the original order and an explanation for return.  Make sure to include a telephone number in case we have any questions.

 

 

Privacy Policy

Lauer Custom Weaponry is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, Lauer Custom Weaponry has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business.

1. Acquisition of Information

We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.

2. Our Employees and Privacy

We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.

3. Security Measures

We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.

4. Disclosure to Third Parties

We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.

5. Privacy and Our Business Partners

When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

If you have questions about this privacy policy, please send an e-mail to info@lauerweaponry.com.